Reference

Privacy Policy for your y83 account

Clear data handling for your y83 account: we explain what we collect during account setup, wallet use and lobby activity, including UPI, Paytm and PhonePe records.

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y83 Privacy Policy for your y83 account
CONTACT ROUTES

Reach us about privacy requests

Privacy questions need a clear route, so we separate them from routine account help. When you contact us, include your registered mobile number or email address and a short description of what…

Privacy email Email our privacy team for access, correction, deletion or cookie questions. We read each request against your account record, then reply with the next step or the reason more verification is needed.
Live chat handoff Start with chat if you are already logged in and need the privacy email or request status. The agent can route the case, but detailed data changes are handled by the privacy team.
Security concern If your account, phone number or wallet activity looks unfamiliar, contact us quickly. We can review login records, recent device access and payment references while keeping the privacy request tied to your identity.
PRIVACY PRACTICE

How we handle privacy at y83

Our privacy work is tied to real account events: sign-in, wallet movement, game-session history, support contact and security review.

Account data

We collect details needed to create and maintain your account, such as mobile number, email address, login history and verification status. Extra data is requested only when account safety, payment checks or legal duties require it.

Cookie use

Cookies help keep you signed in, remember language choices and spot unusual access patterns. Some cookies measure page performance, and you can manage browser cookie settings without changing your main account record.

Wallet records

UPI, Paytm and PhonePe activity creates transaction references, timestamps and status marks. We use these records to match deposits, verify withdrawals and resolve payment queries without storing more payment detail than needed.

Security checks

We monitor device signals, failed logins and sudden access changes to reduce account misuse. When a check looks unusual, we may pause sensitive actions until you confirm ownership through the contact details on record.

Retention period

Some records must stay longer for tax, payment dispute or legal reasons. When that period ends, we delete, mask or anonymise data so it no longer identifies you in routine business records.

Change requests

You can ask us to correct profile details, update contact data or review stored records. We verify the request first, then make the change or explain why a record must remain for legal reasons.

Privacy questions before you join

Before you open an account, you should know what happens to your personal data and how to reach us later. These answers explain the practical parts of the Privacy Policy, including account records, payment data, cookies, access requests and deletion steps for India.

We collect data you provide during account setup, such as name, mobile number and email address, plus login records, device signals, support messages, wallet references and game-session history linked to your account.

Payment records help us match deposits, verify withdrawals, fix failed transactions and answer wallet queries. We keep references, timestamps and status marks rather than storing unnecessary payment detail.

Yes. Contact the privacy email from your registered email address or logged-in chat session. We verify ownership first, then share the available account data or explain any legal restriction that applies.

Cookies support sign-in, language settings, security checks and page performance measurement. You can adjust browser cookie settings, but some account and security functions may not work properly if key cookies are blocked.

We keep records for as long as needed for account service, payment disputes, security checks and legal duties. After that, we delete, mask or anonymise data where it is no longer required.

You can request a correction through support or the privacy email. We may ask you to verify identity before changing contact details because those details control account access and payment alerts.

Account access and eligibility depend on local law and are available where local law permits. Privacy requests can still be raised through our contact routes, subject to identity checks and legal retention duties.

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